Site5 Hosting Review

by Suteepan S. Kajit
Site5 Review

Site5 Logo

You will agree that picking the best web hosting is a very difficult undertaking, right? But then, things get easier if you know what you need and what web hosting providers out there are offering. You must consider the two sides. Site5 Hosting helps you understand both sides and make the right decision.

Also, you should look for the four S’s when choosing the best hosting for their websites. We are talking about speed, scale, support, and security. As you can see, how much a hosting plan cost isn’t a top priority. This is not to mean that you should overlook the pricing of a company’s hosting plans.

Fortunately, Site5 is one of the few web hosts with all those qualities. This review will explore everything that Site5 is all about, including its hosting plans, features, pros, and cons. Read on.


Site5 was founded by Rod Armstrong and Matt Lightner in the United States in 1998. The company’s major goal is to offer hosting solutions to single individuals and businesses.

Site5’s servers are strategically stationed in the US and in other major cities all over the world to ensure users get excellent network speeds.

What does Site5 do?

The company is one of the best hosting providers we have around. Currently, Site5 offers shared hosting, reseller packages, and fully managed VPS hosting.

On its advertising campaigns, Site5 prides itself as “the best developer-centric” hosting provider. This is not far from the truth because the company has invested a lot of time and effort to ensure that it delivers excellent hosting solutions.

Site5 Review

Their major targets are website designers and developers.


629 ms (October 2018 to October 2020 average)

99.99% (October 2018 to October 2020 average )

24/7 Live Chat

WordPress, Magento, Joomla, and PrestaShop

Unlimited Bandwidth
Unlimited storage space
Daily site backups

Managed VPS Hosting
Reseller packages

One free site transfer

The cheapest hosting costs $6.95 per month and renews at the same price


Since Site5’s major target is website designers and developers, you can expect superb performance from them.

Customers have reported high uptime, fast loading speeds, and responsive customer support as far as Site5 is concerned.

So, is Site5 any better? Let us see how the web host stacks up against its competitors.

1. Consistent uptime
What else would you expect from a company that provides hosting with advanced users in their mind?

As usual, Site5 is the real deal when it comes to uptime guarantee. You will agree that offering an uptime of 99.99% consistently for many years is no joke, right? The company has a top-class system infrastructure in place to ensure that all its domains are always up and running.

2. User-friendly cPanel
Yet another benefit of signing up with Site5 is that all its plans come with a rather intuitive and beginner-friendly cPanel dashboard. This feature allows users to manage their website, tools, and billing information without much hassle.

The backend page is also impressive.

3. Dedicated customer support
Site5 has a multi-lingual customer support team of 60 people to ensure that all concerns and queries from customers are attended to in time.

4. Excellent server speed
Did you know that sites hosted on Site5 feature one of the fastest loading times?

Site5 achieves such speeds by allotting a few customers per server. Also, their data centers are spread all over the world, which allows users to easily access resources from servers that are near them.

5. Free domain for the first year
Site5 offers a free domain for a whole 12 months. However, this feature does not apply to transfers.

6. No hidden fees
With Site5 hosting, you will never experience additional costs as a result of hidden fees. The company is well known for its transparent nature.

7. Trial periods
Site5 offers a 30-day trial period. However, you can still cancel your subscription if you happen to change your mind. Better yet, you have the option to use the 45-day money-back guarantee if you require more time to make up your mind.

8. Feature-rich hosting
Another thing you will like about Site5 hosting is that all its plans come with excellent features. Talk of unmetered bandwidth, plenty of storage, recovery backups, and more.

As you can see, Site5 delivers admirably in most areas. But as they say, nothing is perfect. Site5 is no exception to this rule of nature. They have some areas that they should work on. Take a look at the list of the cons below.

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While Site5 delivers excellent web hosting, their prices are a bit steep when compared to most of its rivals. $6.95 per month is a good idea but then the company requires you to pay up to 2 years upfront for you to enjoy that price.

Additionally, Site5’s SSL certificates are a bit pricey.


Now, take a look at some of the shared web hosting plans from Site5.

Hosting Plans


VPS Hosting


Reseller Packages


The following are the features that are common to all hosting plans from Site5:

  • Expert
  • 24/7 customer support
  • Free site migration to Site5
  • Reliable
  • Uptime guarantee of 99.99%
  • Dedicated
  • Technical support that enhances the quality of service
  • Easy-to-use
  • Intuitive cPanel
  • 45-day money-back guarantee without questions


  • Easy signup process
  • Accepts major credit cards and PayPal payments
  • No upsells
  • Quick account activation
  • SSH and Shell access
  • Fast Softaculous app installs


Site5’s hosting plans don’t come cheap, but all three hosting plans come with unlimited storage and unlimited bandwidth, and the entry-level plan allows for 10,000 visits. Monthly advertised prices are based on a two-year cycle calculation, so you’ll end up paying more than the advertised amount or you’ll have to rely on a 45-day money-back guarantee to be released from your two-year obligation.

You can pay for the plans through PayPal or by credit / debit card. Site5 will migrate your existing site for free and you can get a free SSL certificate when you purchase a dedicated IP address. You can also purchase SSL certificates on the billing page. For self-help, Site5 offers a comprehensive knowledge base containing over 560 articles. Sito5 also announces 24/7 support accessible by phone, email or live chat.

Site5 goes the extra mile to pack their basic plans with “advanced” features, something that puts it ahead of its rivals. On top of that, the company has very supportive customer support, so you can rest assured your problems will be attended to within no time at all.

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